CONTACT US
We respond to all inquiries within 24 hours
Response Time: We respond to all emails within 24 hours (usually much faster).
For urgent issues, please include "URGENT" in your subject line.
WHAT WE CAN HELP WITH
BUG REPORTS
Found incorrect data or a technical issue?
- • Outdated creature stats
- • Broken links or images
- • Search not working
- • Mobile display issues
FEATURE REQUESTS
Have an idea to improve TibiaBuddy?
- • New calculator ideas
- • Database additions
- • UI/UX improvements
- • Integration suggestions
SUPPORT
Need help using TibiaBuddy?
- • Account questions
- • Subscription issues
- • How to use features
- • General questions
PARTNERSHIPS
Interested in collaborating?
- • Content creators
- • Other fansites
- • Streamer partnerships
- • API access requests
EMAIL TEMPLATE (OPTIONAL)
To help us respond faster, please include:
Subject: [Bug Report / Feature Request / Support / Partnership]
Category: [What is this about?]
Description: [Detailed explanation]
Steps to Reproduce: [If reporting a bug]
Expected Behavior: [What should happen?]
Browser/Device: [Chrome, Firefox, Mobile, etc.]
Screenshots: [If applicable, attach screenshots]
FREQUENTLY ASKED QUESTIONS
How often is the database updated?
Our scraper runs continuously, updating creature data every 24 hours. Major game updates are processed within 48 hours of release.
Can I request a specific feature?
Absolutely! We prioritize features based on community requests. Email us your ideas and we'll add them to our roadmap.
Do you have a Discord server?
Not yet, but it's planned! For now, please use email for all communication. We'll announce the Discord launch via our blog.
Is TibiaBuddy affiliated with CipSoft?
No, TibiaBuddy is an independent fansite and is not affiliated with or endorsed by CipSoft GmbH. We are applying to become an official supported fansite.